Great stay! The customer service was on point! We had a large group that needed a last minute vacation spot in which Pam made it happen! She made booking easy and was very kind given our situation. While there were a few maintenance issues, they were well responded to. The house was beautiful and we had plenty of room for kids and adults to play! The back patio, decks and pool area make the property along with the Mountain View. I would recommend that better instructions are left for this “smart house” but overall we loved it. They also found and returned an item we left behind which was very gracious of them. Highly recommend!Manager’s ResponseThank you so much, Stacey! The Retreat totally lends itself to a kid and adult mix – I’m glad everyone was able to be comfortable and have fun. We are pretty partial to Pam around here as well. She is great at making things happen! I’m sorry you had maintenance issues but glad the Chris was able to jump in and take care of everything. We will definitely work on clear instructions for the smart house – thank you for the feedback to make things even better for future guests. Thank you for staying with us – have a tremendous Fall and we hope to see you again soon!
PO Box 992 Purcellville, Virginia - 20134 United States